Legal & Regulation

Regulatory Information

UK

Lumon Pay Ltd (“LPL”), trading as Lumon, is a company registered in England with its registered address at 40 Holborn Viaduct, London, EC1N 2PB. LPL is authorised by the Financial Conduct Authority as an Electronic Money Institution (FRN: 902022).

Lumon Risk Management Ltd (“LRM”), trading as Lumon, is a company registered in England with registered number 06333730 and registered address at 40 Holborn Viaduct, London, EC1N 2PB. LRM is authorised by the Financial Conduct Authority as an Authorised Payment Institution (FRN: 567835) for the provision of payment services. LRM is also authorised and regulated by the Financial Conduct Authority as an investment firm (FRN: 671108).

European Union (EU) and European Economic Area (EEA)

Lumon FX Europe Limited, trading as Lumon, is regulated by the Central Bank of Ireland. Lumon FX Europe Limited is registered in Ireland. Registered address: 2 Dublin Landings North Wall Quay, Dublin 1 D01 V4A3. Registration No. 631617.

USA

Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here. VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041.

Terms & Conditions and Policies

Your location	The following agreements applicable to you
UK or outside the EEA (European Economic Area)	Personal client terms & conditions Business client terms & conditions Complaints Procedure Privacy Policy Cookie Policy
EU (European Union) and EEA (European Economic Area)	Personal client terms & conditions Business client terms & conditions Complaints Procedure Privacy Policy Cookie Policy
USA	Client terms & conditions Complaints Procedure Privacy Policy Cookie Policy

Safeguarding

As an electronic money institution, we are required to protect or safeguard funds that you hold on account with us. Click here to find out how we do this