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About us

We are Lumon
your trusted currency partner

Established in 2000, we were founded on the core value of being a centre of excellence by delivering exceptional service and competitive exchange rates for our customers - an ethos we continue to operate by to this day. We take great pride in offering a service that is “people-led and tech-enabled.”

Whether our customers are looking to buy property, get married or retire; grow their business, or expand to new territories, they’re motivated by what they want to achieve, not just the rates, products and processes involved.
Our cutting-edge technology platforms are vitally important. So is our experts’ deep understanding of currency markets.
It’s these things combined with how we understand our customers’ ambitions that help us turn overseas payments into achievements, and dreams into realities.

ESG at Lumon

Our mission is to create a positive influence on our people, the planet, and the communities where we work. We're excited to present our inaugural impact report, which seeks to comprehensively illustrate Lumon's impact in 2022 while showcasing advancements made since we initiated our measurement process in 2021.
View impact report

THE HISTORY OF LUMON

2000
2007
2011
2012
2015
2018
2018
2019
2020
2020
2021

Foreign Currency Direct launches

Infinity International launches

Foreign Currency Direct becomes FCA authorised payments institution

Infinity International becomes FCA authorised payments institution

Infinity International becomes FCA authorised investment firm

Pollen Street Capital acquires Foreign Currency Direct and Pure FX

Foreign Currency Direct becomes FCA authorised e-money insitution

Pollen Street Capital acquires Infinity International & Foreign Currency Direct opens offices in Spain and Portugal

Foreign Currency Direct Europe launches in Dublin, Ireland

Pollen Street Capital acquires Earthport FX

Foreign Currency Direct, Infinity International & associated brands become Lumon, trading over £3bn in 2021

Pollen Street Capital

We are backed by Pollen Street Capital. Pollen Street is a fast growing, purpose led and high performing private capital asset manager. Established in 2013, the firm has built deep capability across the real estate, financial and business services sector aligned with mega-trends shaping the future of the industry. Pollen Street manages over £3.4bn AUM across private equity and credit strategies on behalf of investors including leading public and corporate pension funds, insurance companies, sovereign wealth funds, endowments and foundations, asset managers, banks, and family offices from around the world. Pollen Street has a team of over 80 professionals with offices in London and the US

Careers at Lumon

We’re always on the lookout for passionate Lumoneers. If you would like to join us on our mission of providing effortless overseas payments, and helping our customers achieve their goals, check out our open positions.
Careers

Regulatory Information

Lumon Pay Ltd is an authorised electronic money entity. View the details of all of our regulatory authorisations here

Trusted by over 53,000 clients

4.8/5
Independent Service Rating based on 1233 verified reviews.
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Feefo Platinum Trusted Service Award
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Executed quickly.
Ian Emsley - 01, Oct, 23
The process was efficient and easy. Both Nathan and Craig were helpful and willing to devote time to discuss the market, before we proceeded with the trade.
Philip Timothy Chandler - 01, Oct, 23

Excellent efficient service

Excellent service backed up by clear concise answers to questions. My Euro’s were bought and deposited in my bank very quickly.
David Petford - 01, Oct, 23

Exceding expectations on all fronts.

The attention to detail and timely responce to questions was first class. Interaction on market movement was excellent and during phone calls was reatime. It doesnt get better than that. Looking forward to my next transaction becasue I can rest assured that there will be no unexpected and unwanted events involved.
- 01, Oct, 23

Great and fast service

Just great
- 01, Oct, 23
Zzzzzxzzzzzz
Hugh Sanderson - 01, Oct, 23

Excellent service

Excellent service, account set up was easy and everything was clearly explained over the phone.
Tracey McGee - 01, Oct, 23

Excellent service with no fuss, I’d highly recommend using Lumon

Excellent service with a personal touch, 100% satisfaction thank you
John Christie - 30, Sep, 23
First class efficient service
Noel Harris - 30, Sep, 23
Lumon are so helpful the guy Tom Holian has excellent service and looks after his customers very well i would recommend lumon to anyone thank you so much for helping me
Pauline Waddell - 30, Sep, 23

Excellent!

Excellent service, polite and knowledgeable agent with a quick transfer and kept informed all through the transaction!
Gordon Clemens - 30, Sep, 23
Excellent customer service. We were kept in the loop every step of the way. We would recommend ( and have done ) to our friends
Ronnie Cooper - 30, Sep, 23

Great service from staff, seem to have gone backward on line, compared to l

On line service could be simplified, the changes you have made in the last 10 months make things more complex, the software updates have not done you any favours
Trevor Slater - 30, Sep, 23
Excellent service . Polite, efficiente and helpful .
Rowena Kennaird - 29, Sep, 23
Good professional service. Will use LUMON again.
Steven Beattie - 29, Sep, 23
Jordan was fantastic throughout the process; polite, available and informed. Thank you. We would use you again and recommend your service to others.
Stuart Roy Bennett - 29, Sep, 23

Great customer service

Knowledgeable, kept us informed on a daily basis and helpful. Can highly recommend
Lesley Mifsud - 29, Sep, 23

Euro purchase.

Made this Euro purchase while overseas and I found it to be an easy and efficient transaction.
- 29, Sep, 23

Excellent

Excellent as usual. Money was available in my French bank account in about 4 hours
Robert Waldron-Kelly - 29, Sep, 23

Great service

Very good service, very quick to call me, everything went smoothly, keep up the good work.
- 29, Sep, 23