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About Lumon

Company Disclosures

Please see our legal and regulatory information webpage for full company disclosures.

Where can I find Lumon’s terms and conditions?

For personal and business terms and conditions, click here.

How does Lumon use and protect my data?

We collect your personal information when you subscribe to our services – for example, by filling in forms on our websites or our partners’ websites, by talking to us on the telephone, by corresponding with us via email or text, or when you provide us copies of the documents required for us to confirm your identity. We may also collect your information when you interact with our websites – for example, through the use of Cookies. Cookies are small text files that are stored in the web browser that allows Lumon or a third party to recognise you. Cookies can be used to collect, store and share bits of information about your activities across websites, including on Lumon’s website. If you would like further information on the collection, use, disclosure, transfer or processing of your personal data, please read our Privacy Policy.

The Information Commissioners Office (ICO) is the UK’s independent body set up to uphold information rights. For further information on your rights please see the ICO website: https://ico.org.uk/

The Data Protection Commission (DPC) is the national independent authority responsible for upholding the fundamental right of individuals in the EU to have their personal data protected. The DPC is the Irish supervisory authority for the General Data Protection Regulation (GDPR) and also has functions and powers related to other important regulatory frameworks, including the Irish ePrivacy Regulations (2011) and the EU Directive known as the Law Enforcement Directive.

Who owns Lumon?

We are backed by Pollen Street Capital – a fast-growing, purpose-led and high-performing private capital asset manager. Established in 2013, the firm has built deep capability across the real estate, financial and business services sectors aligned with mega-trends shaping the future of the industry. Pollen Street manages over £3.4bn AUM across private equity and credit strategies on behalf of investors including leading public and corporate pension funds, insurance companies, sovereign wealth funds, endowments and foundations, asset managers, banks, and family offices around the world. Pollen Street has a team of over 80 professionals with offices in London and the US.

How do I get in touch?

If you’re a private client:

Phone: www.lumonpay.com/get-in-touch
Email: hello@lumonpay.com
Submit your enquiry: www.lumonpay.com/contact-us/

Hours: 8:30 – 6 M-Th, 8:30-5 F GMT

For corporate clients: 

Phone:
UK: +44 (0)203 384 7280
EU: +353 (1) 1 592 1528

Email: business@lumonpay.com
Submit your enquiry: www.lumonpay.com/corporate/talk-to-us

Hours: 8:30 – 6 M-Th, 8:30-5 F GMT

About Us

The History of Lumon
2000 – Foreign Currency Direct launches
2007 – Infinity International launches
2011 – Foreign Currency Direct becomes an FCA-authorised payments institution
2012 – Infinity International becomes an FCA-authorised payments institution
2015 – Infinity International becomes an FCA-authorised investment firm
2018 – Pollen Street Capital acquires Foreign Currency Direct and Pure FX
2018 – Foreign Currency Direct becomes an FCA-authorised e-money institution
2019 – Pollen Street Capital acquires Infinity International and Foreign Currency Direct opens offices in Spain and Portugal
2020 – Foreign Currency Direct launches in Dublin, Ireland
2020 – Pollen Street Capital acquires Earthport FX
2021 – Foreign Currency Direct, Infinity International and associated brands become Lumon, trading over £3bn in 2021