Skip to content

Just Cashflow Partners with Lumon to Expand Their Customer Service Offering

Just Cashflow provides SMEs with flexible funding solutions from £10k to £1m. They wanted to add overseas payments to their offering, but in a way that felt like a natural extension of their existing products and services.

They came to us, looking for an overseas payments partner that would support their Relationship Managers and customers, helping them understand the sometimes-unfamiliar foreign currency markets and adding a human touch.

Working together, we listened to what Just Cashflow wanted to achieve. From there, we set up a series of bespoke processes that ran alongside their existing customer journey and complemented their approach to service.

For example, Just Cashflow customers experienced a smooth introduction to Lumon’s products and services through a dual-branded online portal. And we made sure Just Cashflow and their customers felt supported and kept up-to-date through all stages of the application process.

Partnering with Lumon, Just Cashflow has been able to provide an extra service for their customers that helps deepen their relationship. And we’ll continue to support them.

On the partnership, John McLellan, Director, Just Cashflow said: “At just Cashflow we believe that lenders have a responsibility to provide SMEs with more than just money – which is why we have partnered with Lumon to provide SMEs with competitive and efficient overseas payment solutions.